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row2k Rowing Mall
Frequently Asked Questions


Is shopping on the row2k Rowing Mall safe?

Absolutely. Every time your credit card number is transmitted, it is subject to 128-bit encryption. The occurence of fraud in online transactions is so low industry-wide that we no longer offer an option to FAX your orders. If you are still uncomfortable, please write orders@row2k.com and we can probably work something out.

What are your return policies and procedures?

Goods may be returned within 30 days of purchase. In some cases, we may direct your inquiry directly to the vendor/shipper company. If you have any further problems, write orders@row2k.com.

What are your shipping prices and policies? How soon will I get my order?

See our shipping section for complete info.

You didn't answer my question. Where do I write you?

orders@row2k.com



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